Itamar Marques

HI! How are you?

  • Total activity 95
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 10
  • Subscriptions 43

Articles

Recent activity by Itamar Marques Recent activity Votes
  • Manage Answer Bot

    Your bot is not in your control? we can help you with that. 

  • Testing guide with answer bot

    This article is showing on how to add bot to guide

  • Adding Answer bot

    This is article shows on how to add answer bot to guide. click here for documentation. 

  • Sharing reports in Insights

    If you are looking to share reports with the team you can access this documentation to find some great resources.   In this link you can find how to: email schedule dashboards emailing scheduled r...

  • How to read content written in different languages?

    If you are looking to read content in your preferred language, follow the instructions below:   In Help Center you can translate your content into different languages. Here's the workflow for local...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other la...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Socceture refund policies

    All Socceture merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Socceture subsc...